Your data protection rights under UK GDPR
Last updated: January 2024
At clear-render, we are committed to protecting your personal data and respecting your privacy. We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This page provides detailed information about how we handle your personal data and your rights under data protection law.
clear-render is the data controller responsible for your personal data. If you have any questions about how we process your data or wish to exercise your rights, you can contact us at:
clear-render
47 Greenfield Lane
Bristol, BS1 4QT
United Kingdom
Email: [email protected]
We will only process your personal data when we have a lawful basis to do so. The lawful bases we rely on are:
Under data protection law, you have rights we need to make you aware of. The rights available to you depend on our reason for processing your information.
You have the right to be informed about how we collect and use your personal data. This GDPR page and our Privacy Policy provide this information.
You have the right to request access to your personal data. This is commonly referred to as a "subject access request". We will provide you with a copy of your personal data, free of charge, within one month of receiving your request.
You have the right to request that we correct any personal data you believe is inaccurate. You also have the right to request that we complete information you believe is incomplete.
You have the right to request that we erase your personal data in certain circumstances, including:
You have the right to request that we restrict the processing of your personal data in certain circumstances, such as when you contest the accuracy of the data or when you have objected to processing.
You have the right to request that we transfer your personal data to another organisation, or directly to you, in certain circumstances. This right only applies to information you have provided to us and where the processing is based on your consent or a contract.
You have the right to object to processing of your personal data in certain circumstances, including processing for direct marketing purposes. When you object to processing for direct marketing, we will stop processing your data for that purpose.
You have rights related to automated decision making and profiling. We do not currently use automated decision making that would have legal or similarly significant effects on you.
If you wish to exercise any of the rights set out above, please contact us at [email protected]. We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data. This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it.
We try to respond to all legitimate requests within one month. Occasionally it may take us longer if your request is particularly complex or you have made several requests. In this case, we will notify you and keep you updated.
We do not transfer your personal data outside the United Kingdom. All data processing is carried out within the UK using UK-based service providers where applicable.
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Details of retention periods for different aspects of your personal data are available in our Privacy Policy.
If you have any concerns about our use of your personal data, you can make a complaint to us at [email protected]. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK supervisory authority for data protection issues:
Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
Website: ico.org.uk
We would appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.
We may update this GDPR compliance information from time to time. Any changes will be posted on this page with an updated revision date.